Why You Absolutely Need A Business Phone

14 September 2020
 Categories: , Blog

In today's world, landline phones are quickly becoming a thing of the past. They've been out of most homes for a very long time, and many businesses even operate using cell phones only. Despite the fact that this is becoming more common, it's really not the best idea. All legitimate businesses should have a separate phone, ideally a landline at their actual place of business. While that might seem old-fashioned, it looks more professional and also offers a host of other benefits to any business.

Establish Clear Working Hours

Cell phones are made to always be on. This means that, when you only have a cell phone for work, people can call you at any time of the day or night. And, unless you remember to switch the phone off or to direct calls straight to voicemail each day, this could mean that your phone might ring at all hours of the day and night. If you answer those calls, that is sure to cause you or other workers major stress. Everyone needs to be able to switch off when they go home from the office each night. And, if you don't answer them, it can look unprofessional, which doesn't bode well for your business.

It's much better for everyone if you simply have a work phone that is answered during your operating hours and that goes right to voicemail or to an answering service when your business is closed.

Maintain Privacy

These days, savvy people can do a lot with a cell phone number. Often, they can enter it online and find out information, such as who the phone is registered to, their home address, and more. No business owner wants every client to have that kind of information, which is why traditional landline business phones are a better choice. They can be registered in the name and address of a business only, not a person, which means that no one will be able to find out your personal details just from your digits.

Enjoy Secure Service

If a traditional work phone ever needs to be serviced, the responsible company will come out and perform the necessary maintenance. If a cell phone needed servicing, however, there's a chance that not just your phone, but your personal data, such as emails and texts, could be at risk. Don't mix business, pleasure, and security in this way. Have a designated phone for work and one for personal use.

All in all, it's never a good idea to use just a cell phone for business, especially not your personal cell. Even if your business is new or not that large, make the professional, wise choice of having a standard phone line installed. Reach out to a professional who provides business phone installation services to learn more.